In today’s digital-first world, customer reviews are one of the most powerful tools a business can leverage. Whether you're a local café or a nationwide service provider, your online reputation can significantly impact your growth. Google reviews, in particular, play a key role in influencing customer decisions and boosting local search rankings.
But how do you actually get more reviews?
While using tools like Novocards makes it easier than ever for customers to leave a review with a simple tap or scan, encouraging them to take that final step still requires a little creativity. Here are some effective and imaginative ways to prompt more reviews—without sounding pushy or salesy.
1. Create a Moment Worth Sharing
People love to share unique or memorable experiences. Focus on providing an exceptional service that makes customers want to talk about it online. From a handwritten thank-you note to an unexpected freebie, small gestures can turn into 5-star reviews.
Tip: Keep your Google Review Card, Stand, or Sticker close at checkout or exit points. Customers are most likely to leave a review when they’re still feeling good about their experience.
2. Add a Personal Touch to the Request
Instead of a generic “Please leave a review,” personalize the ask. If you’re using Novocards, pair it with a thank-you message that includes the staff member’s name and a few kind words:
“Thank you for supporting our store! If [staff name] made your visit enjoyable, we’d love to hear your thoughts. Just tap this card!”
People are more likely to leave a review when they feel a human connection.
3. Offer a Small Incentive
While you can’t pay for reviews, you can reward the act of engaging. Consider offering a small discount or entry into a giveaway just for tapping the card and showing the review screen—even if the customer doesn't submit one.
Important: Make it clear that the reward is for leaving a review, not for a positive one. Transparency builds trust.
4. Turn Review Requests into a Game
Gamification works wonders in customer engagement. Set up a visible leaderboard in your store showing how many reviews you’ve collected this month. If you're using Novocards’ web app, you already have live scan/review tracking—use this to create a fun challenge for your staff or customers.
Example: “Help us hit 100 reviews this month! Tap the card and leave your feedback—your opinion counts!”
5. Use Visual Prompts in Creative Ways
Don’t just place your Google Review Card on the counter—design eye-catching signs, table toppers, or even mirror decals in restrooms. Make your message bold, friendly, and hard to ignore.
“Loved your visit? Tell Google! Just tap this card 📲”
You can also download your unique QR code from your Novocards dashboard and display it anywhere, from takeout bags to thank-you emails.
Final Thoughts
Getting more Google reviews isn’t about begging—it’s about creating value and connection. With Novocards, the friction of the process is already gone. Now it’s up to your business to make the moment memorable and motivate customers to share their experience.
Ready to turn happy customers into powerful promoters? Get your Novocard today and watch your reputation grow—tap by tap.
